FAQs

For digital printing jobs we have a turnaround of 5-10 working days.

For screen printing jobs we have a turnaround time of roughly 3 weeks, this does vary based on how many units and colours are in your edition.

If you have a tight deadline and need your prints turned around faster they may incur a small rush fee.

 

Yes you can! However, strictly by appointment only.

We love having our clients come in to meet us and check out the print studio! Whether it is to see some print and paper samples, approve colours or test prints in person, or collect your finished prints, we just ask appointments are booked a few days in advance if possible.

Screen printing is the manual process of pulling ink through a fine mesh that holds a stencil of your artwork, once the ink has passed through the stencil and the mesh onto paper, the result is a stunning, one-of-a-kind print.

We use only water-based and the most environmentally friendly chemicals available in our screen printing processes.

Very similar to standard digital printing practices, archival digital printing, sometimes referred to as ‘Giclée’, is the process of producing digital print work utilising museum grade, archival fine art papers and inks. The result is an incredibly detailed print that looks absolutely stunning, and with proper care and handling, will continue to do so long after we’re gone!

Feel free to send us a small sample of your work for quoting purposes. A low res JPG is fine.

For finished art, that is generally quite large in file size, we recommend using ‘WeTransfer’ or a Google Drive, in order to supply your heavy files to us.

 

If you are supplying artwork for scanning and photography please get in touch to book an appointment at our studio in Heidelberg West.

Alternatively, feel free to mail it to us at 23 Korong Road Heidelberg West, VIC 3081, Australia.

We recommend flat packing your artwork in cardboard and bubble wrap to protect it from damage on the road.

In general it comes down to personal preference.

We have plenty of samples on hand if you would like to book an appointment to view our beautiful range of fine art digital, photography and screen print papers in person.

We will also recommend the best paper options for your specific artwork upon viewing your art.

 

 

We do offer A4 test printing for digital printing and full test prints for screen printing.

Contact us directly to find out more about test prints and pricing, or download our Screen Print Guide or Digital Print Guide for more information.

Yes, custom print sizing is available for both screen print and digital, get in touch to discuss your custom order.

Yes, we can ship your artworks worldwide, get in touch to discuss a tailored quotation for shipping your order as all jobs come in different shapes and sizes, and will need to be quoted individually.

We recommend using cotton gloves to handle your prints and make sure that you don’t touch the printed areas of your print, with or without gloves, as this can cause scuffing and marking of your print.

We recommend using glassine paper in-between your prints if you are stacking them and we can supply this to you, we also offer cardboard backing and plastic sleeves to keep your individual prints safe if you would like your prints individually packed ready for sale.

We currently do not offer a framing service, but we do know some very talented local framers who would be happy to help with your framing needs, just ask us for a recommendation.

We currently do not offer drop-shipping or hold client prints for individual distribution.

We can pack your prints safely in bulk, or package them each individually with archival plastic sleeves, cardboard backing and protective paper.

 

Colour separation and graphic art for screen printing is all done in house and is included as part of the service, however, if your artwork does require special attention and extra graphic art time, there is a graphic art fee of $25.00 per 15 mins. This will be discussed in your personalised quote.

Minor digital artwork processing for digital prints is included in the service and involves things like; resizing, adding white borders and crop marks.

If your artwork requires more detailed attention in; colour correction, removal of paper texture and digital edits there is an extra fee.

Download the Digital Print Guide for more information.